Important: In order to purchase this refill and have immediate empty-to-full exchange, you must have previously purchased a cylinder with the HandyGas formula.
How does the HandyGas Frigo service work?
The customer, who has previously purchased from GeneralGas/SaldoGas the 6-12.5-13.6-liter refrigerant gas cylinder, including the first gas charge, has automatically activated the HandyGas Frigo service, which entitles the customer to the subsequent “empty versus full” exchange of his container.
With the HandyGas Frigo service, the customer returns the empty cylinder and/or empty cylinders (previously purchased from GeneralGas/SaldoGas) and immediately receives a cylinder filled with gas in exchange.
The same type and quantity of full cylinders corresponding to the delivered empties will be returned to the customer.
The customer goes to the main General Gas and Saldogas locations throughout the country, delivering the empty containers previously purchased
The empty containers will be immediately inspected by branch/agency personnel to verify:
that the container was distributed by GeneralGas and/or SaldoGas (equipped with the HandyGas Frigo sticker)
that the vessel's valve has not been damaged and that the vessel is compliant (no burns, incisions, obvious structural damage), subject to normal wear and tear from use (e.g., scratches on the cylinder's paintwork)
The warehouse delivers the full container to the customer (immediate “empty vs. full” exchange)
The full cylinder returned to the customer, while not new, is guaranteed to be in optimum condition of use, ie:
equipped with a new CLP label, compliant with the new Reg. (EU) 2024/573, indicating the GWP of the gas contained in the container and the total charge expressed in Kg and TonCO2eq.
equipped with a new shrink seal
fitted with an intact plastic cap
tested, i.e., not expired of testing
The customer only pays for the gas refill and does not have to wait for the time to fill his containers!
Strengths of the HandyGas Frigo service:
Speed:
zero waiting time to receive a full cylinder, upon return of the vacuum;
customer immediately receives a full container upon delivery of the vacuum;
cylinder always in optimal useable condition and periodically re-cleaned within the 10-year terms
Safety:
the vessels the customer receives are a “guaranteed used”;
the vessels are analyzed and reconditioned each time they are returned to the facility
Cost-effectiveness:
the customer pays only the refilling cost
the customer no longer has to worry about the 10-year reconditioning of the receptacle, as he or she will always receive a valid and periodically reconditioned receptacle
IMPORTANT NOTES:
the immediate empty-to-full exchange service is only possible with GeneralGas and/or SaldoGas receptacles that have the HandyGas Frigo service identification sticker;
empty receptacles owned by the customer will be handled in the standard way (the customer will have to wait for the technical time required to fill his receptacle);
full containers corresponding to the number of delivered empties will be returned to the customer; if the customer needs more full containers immediately, he/she will have to purchase a new HandyGas Frigo container;
the containers the customer receives are different from those delivered, but guaranteed to be in excellent condition and properly maintained;
the cumulative testing certificate for the receptacle may possibly be provided, at the specific request of the customer, when the receptacle is purchased (the customer is aware, however, that once the empty cylinder is returned and the full one is received, the cumulative certificate will be, of necessity, different).
Recipient and manner of returning the empty are in accordance with the new Reg. (EU) Fgas 2024/573 which prescribes:
Article 11 - Restrictions on placing on the market and sale.
Paragraph 4 - Companies placing refillable containers for fluorinated greenhouse gases on the market shall submit a declaration of compliance including evidence confirming the existence of binding arrangements for the return of such containers for refilling, in particular identifying the relevant actors, their mandatory commitments and relevant logistical arrangements. Such arrangements shall be made binding on distributors of refillable fluorinated greenhouse gas containers to end users.
